Refund Policy

This policy (“Refund Policy”) is applicable to all Divine Write products & services (“Products” and "Services"), whether specified on this website, www.divinewrite.com (“Website”), or otherwise purchased by you ("You"). In purchasing any Products or Services from Divine Write you agree that you have read, understood and accepted the terms and conditions of the Refund Policy. Do not purchase any Products if you do not accept these Terms.

1. All deposits are non-refundable.
2. Stage 1 payment - if charged - is for time, labour and expertise involved in requirements analysis, information gathering, style identification, and - in some cases - writing and supply of proof of style. Stage 1 Payments will NOT be refunded under any circmstances (including if you are not satisfied with proof of style (if supplied), or if you decide, as a result of this or any other reason, not to proceed with Stage 2).
3. Stage 2 and/or Final Payments will be refunded only if you are able to clearly and objectively prove that the Product or Service delivered by Divine Write does not suit the use for which it was intended, as communicated in writing by you.
4. If We refund to You any amount under this Agreement, We must also refund to You an amount in respect of any GST that You paid in respect of that amount.